{"id":22647,"date":"2026-08-28T15:09:47","date_gmt":"2026-08-28T13:09:47","guid":{"rendered":"https:\/\/www.curiaweb.ch\/?post_type=docs&#038;p=22647"},"modified":"2026-08-28T15:09:47","modified_gmt":"2026-08-28T13:09:47","password":"","slug":"spamexperts-dashboard-erklaert","status":"publish","type":"docs","link":"https:\/\/www.curiaweb.ch\/en\/hilfe\/e-mail-spamexperts\/spamexperts-dashboard-erklaert\/","title":{"rendered":"SpamExperts Dashboard Explained: Overview of All Key Features"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The <strong>SpamExperts Dashboard<\/strong> is the central management interface for your email filter. Here, among other things, you can review incoming messages, manage the spam quarantine, track the history of individual emails, allow or block senders, and manage various filter settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Which areas and functions are displayed depends on the SpamExperts services set up for your domain and your permissions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this overview, we show you the most important areas of the SpamExperts Control Panel and explain which function you need for which task.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Briefly explained:<\/strong> You do not need to know every function of the SpamExperts dashboard. For daily work, especially <strong>Log Search<\/strong>, <strong>Spam Quarantine<\/strong>, <strong>Sender Allow List<\/strong>, <strong>Sender Block List<\/strong> and the <strong>Filter Settings<\/strong> Important.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Open SpamExperts Dashboard<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In CURIAWEB, you open your SpamExperts service via the customer center.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After logging in, you select the corresponding SpamExperts service and open the management. Then you will be directed to the SpamExperts Control Panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can find the exact procedure at <a href=\"\/en\/help\/email-spamexperts\/spamexperts-dashboard-login\/\">Login to the SpamExperts Dashboard via the CURIAWEB Customer Center<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Always check the correct domain before making changes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you manage multiple domains or SpamExperts services, you should check which context you are currently in before making any changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is especially true for changes to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Filter settings<\/li>\n\n\n\n<li>Allow Lists<\/li>\n\n\n\n<li>Block Lists<\/li>\n\n\n\n<li>Quarantine settings<\/li>\n\n\n\n<li>Protection Reports<\/li>\n\n\n\n<li>Outgoing Filtering<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong> Do not make any filter changes unless it is clearly established that you have opened the correct domain or the correct SpamExperts service.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">differentiate between incoming and outgoing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">One of the most important distinctions in the SpamExperts Control Panel concerns <strong>Incoming<\/strong> and <strong>Outgoing<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Area<\/th><th>Task<\/th><\/tr><\/thead><tbody><tr><td>Incoming Filtering<\/td><td>Filtering and control of incoming emails<\/td><\/tr><tr><td>Outgoing Filtering<\/td><td>Outbound email filtering and control<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">With incoming filtering, the message path looks like this in simplified terms:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>External sender\n       \u2193\nSpamExperts\n       \u2193\nFiltering\n       \u2193\nYour mail server\n       \u2193\nMailbox<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">With outgoing filtering, the path goes in the other direction:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Email client \/ application\n          \u2193\nSpamExperts\n          \u2193\nReceiving mail server<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">We explain the basics at <a href=\"\/en\/help\/email-spamexperts\/was-ist-spamexperts\/\">What is SpamExperts and how does the spam filter work?<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Incoming Filtering<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The area <strong>Incoming<\/strong> contains the functions for incoming messages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your configuration and permissions, here you will find tools for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Search for news<\/li>\n\n\n\n<li>Quarantine review<\/li>\n\n\n\n<li>Management of allowed and blocked senders<\/li>\n\n\n\n<li>Configuration of filter behavior<\/li>\n\n\n\n<li>Management of target mail servers<\/li>\n\n\n\n<li>Report generation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you mainly use SpamExperts to protect your mailboxes from incoming spam, you will handle most of your daily tasks in this area.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Log Search \u2013 the most important area for delivery problems<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Log Search<\/strong> is among the most important diagnostic tools of SpamExperts.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a specific email has not arrived, this is usually the first place you should check.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can search for a message using various information, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sender<\/li>\n\n\n\n<li>Recipient<\/li>\n\n\n\n<li>Period<\/li>\n\n\n\n<li>Message status<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This allows you to track whether SpamExperts has seen a message and how the system processed it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Log Search helps, for example, with questions like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Did SpamExperts receive the message?<\/li>\n\n\n\n<li>Was she accepted?<\/li>\n\n\n\n<li>Was it classified as spam?<\/li>\n\n\n\n<li>Was she held back?<\/li>\n\n\n\n<li>Was there a problem with the forwarding?<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Practical Tip:<\/strong> When a customer or business partner reports that their email did not arrive, first ask for <strong>Sender address, recipient address and approximate dispatch time<\/strong>. With these three pieces of information, the message can be examined much more specifically.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">The complete instructions will follow below <a href=\"\/en\/help\/email-spamexperts\/log-search-e-mail-verlauf\/\">SpamExperts Log Search: Trace E-Mail History<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Spam Quarantine \u2013 Held Messages<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the <strong>Spam Quarantine<\/strong> you will find messages that were withheld due to the filter evaluation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quarantine is especially important if a legitimate message may have been incorrectly classified as spam.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There you can examine corresponding messages and\u2014depending on the respective function and permission\u2014perform further actions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Quarantine should be checked regularly or whenever messages are missing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We explain how you proceed under <a href=\"\/en\/help\/email-spamexperts\/spam-quarantine\/\">Using Spam Quarantine in SpamExperts<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sender Allow List \u2013 Explicitly Allow Senders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With the <strong>Sender Allow List<\/strong> Can you specifically allow certain senders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This can make sense if a legitimate sender is repeatedly misclassified and you have already investigated the cause.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, an allow list should not become the standard tool for every missing message.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The better order is:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Message missing\n      \u2193\nLog Search\n      \u2193\nCheck classification\n      \u2193\nAssess cause\n      \u2193\nonly then define suitable exception<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">We explain the setup at <a href=\"\/en\/help\/email-spamexperts\/sender-allow-list\/\">Sender Allow List: Allow senders in SpamExperts<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Sender Block List \u2013 Block specific senders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Sender Block List<\/strong> serves to specifically block certain senders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is suitable for traceable blocks of specific senders, but should not be used as a replacement for automatic spam detection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With typical spam, senders frequently change or forge their addresses. Manually blocking every single spam address is therefore usually not a sensible long-term strategy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We explain how to use the Block List properly at <a href=\"\/en\/help\/email-spamexperts\/sender-block-list\/\">Sender Block List: Block senders in SpamExperts<\/a>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Attention:<\/strong> Do not simply put your own domain on the sender block list to combat forged senders. SPF, DKIM, and DMARC play a particularly important role in protecting against domain spoofing.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Filter Settings \u2013 Configure spam filter behavior<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Among the <strong>Filter Settings<\/strong> you can find settings that can influence the behavior of the incoming filtering.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the available configuration, different testing and treatment options may be available there.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The standard configuration should not be heavily modified without a specific reason.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a single email has been mishandled, it is usually better to use Log Search first and understand the root cause.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We cover the filter settings in detail under <a href=\"\/en\/help\/email-spamexperts\/spamexperts-filter-einstellungen\/\">Configure SpamExperts filter settings correctly<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Destinations \u2013 where SpamExperts forwards emails<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">During incoming filtering, SpamExperts first receives incoming messages. Accepted messages must then be forwarded to your domain's actual mail server.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The target configured for this is listed in SpamExperts as <strong>Destination<\/strong> referred to as.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Simplified:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Internet\n   \u2193\nMX records\n   \u2193\nSpamExperts\n   \u2193\nDestination\n   \u2193\nDestination mail server<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">An incorrect destination can cause SpamExperts to accept a message correctly, but subsequently fail to deliver it to the correct mail server.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We cover the setup of incoming filtering, MX records, and destination mail servers under <a href=\"\/en\/help\/email-spamexperts\/spamexperts-incoming-filtering-mx-konfiguration\/\">Set up SpamExperts incoming filtering and configure MX records<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Protection Reports \u2013 Monitor filtered messages via report<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">With <strong>Protection Reports<\/strong> Information about filtered messages can be provided in the form of regular reports.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This saves you from constantly having to open the SpamExperts Control Panel to get an overview of relevant filter events.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Protection Reports are particularly useful for users who want to regularly check their quarantine or filtered messages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We explain the setup at <a href=\"\/en\/help\/email-spamexperts\/spamexperts-protection-reports\/\">Set up and manage SpamExperts protection reports<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Filter Training \u2013 Training Spam Filter<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If an unwanted message was not recognized as spam, it can be used for filter training.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Conversely, legitimate messages can be considered desirable or <strong>Ham<\/strong> be trained, provided this is appropriate for the case in question.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Simplified:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Spam\n\u2192 unwanted message\n\nHam\n\u2192 legitimate message<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\">Training should be targeted. Not every unwanted promotional message is automatically a suitable training case.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We explain the procedure under <a href=\"\/en\/help\/email-spamexperts\/spamexperts-filter-trainieren\/\">Train SpamExperts Filter: Report spam and ham correctly<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Outgoing Filtering<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If for your service <strong>Outgoing Filtering<\/strong> is available, you will find additional functions for outgoing email traffic in the Control Panel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outgoing Filtering can be used, for example, to send emails via the SpamExperts infrastructure and to control outgoing email traffic.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Appropriate users can be set up for SMTP authentication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can find the complete setup at <a href=\"\/en\/help\/email-spamexperts\/spamexperts-outgoing-filtering-einrichten\/\">Set up SpamExperts Outgoing Filtering<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manage Users in the Outgoing Area<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Under <strong>Outgoing \u2192 Manage users<\/strong> users can be managed for authenticated outbound sending.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A corresponding one <strong>Authenticating User<\/strong> can then be used, for example, for an SMTP connection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The username and associated password are login credentials and should be protected accordingly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">SPF and SpamExperts<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SPF is not a menu item that you simply activate in the SpamExperts dashboard. SPF is published via a DNS TXT record for the domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In simple terms, SPF specifies which systems are authorized to send emails for a domain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When using outgoing filtering, the SPF configuration of the domain must therefore also be taken into account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We cover the correct setup under <a href=\"\/en\/help\/email-spamexperts\/spf-spamexperts-einrichten\/\">Properly setting up and checking SPF for SpamExperts<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Dashboard features depend on access<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Not every SpamExperts user necessarily sees the same menu items.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The visible features may depend, among other things, on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>which SpamExperts service is configured<\/li>\n\n\n\n<li>whether incoming filtering is used<\/li>\n\n\n\n<li>whether Outgoing Filtering is used<\/li>\n\n\n\n<li>what permissions the user has<\/li>\n\n\n\n<li>at which administrative level the user is logged in<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If a function from a manual is not displayed for you, that does not automatically mean that the control panel is faulty.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What to do if an important email is missing?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the event of a missing incoming email, you shouldn't randomly change different areas of the dashboard.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Proceed in this order instead:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Write down the sender address.<\/li>\n\n\n\n<li>Note the recipient address.<\/li>\n\n\n\n<li>Note the approximate shipping time.<\/li>\n\n\n\n<li>Open Log Search.<\/li>\n\n\n\n<li>Search for the message in question.<\/li>\n\n\n\n<li>Check status and classification.<\/li>\n\n\n\n<li>Check the spam quarantine if necessary.<\/li>\n\n\n\n<li>Decide only after that whether a filter change is necessary.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">This ensures the filter configuration remains traceable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What to do when spam ends up in your inbox?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If an unwanted message has passed through the filter, you should not automatically block the sender.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">First, check whether the message is suitable for filter training.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With constantly changing or forged sender addresses, a long block list is often of little use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can find the instructions under <a href=\"\/en\/help\/email-spamexperts\/spamexperts-filter-trainieren\/\">Train SpamExperts Filter: Report spam and ham correctly<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What to do when legitimate emails end up in quarantine?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">First, check the message in question and its processing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A single misclassification should not automatically result in an entire domain being permanently allowed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Investigate first:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>which sender is affected<\/li>\n\n\n\n<li>how SpamExperts classified the message<\/li>\n\n\n\n<li>whether the problem occurs again<\/li>\n\n\n\n<li>whether a targeted exception is actually necessary<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What you shouldn't change in the dashboard on a hunch<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Avoid in particular:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>gro\u00dfe Allow Lists ohne konkreten Grund<\/li>\n\n\n\n<li>gro\u00dfe Block Lists mit einzelnen Spam-Absendern<\/li>\n\n\n\n<li>Deaktivierung von Sicherheitspr\u00fcfungen<\/li>\n\n\n\n<li>\u00c4nderung von Destinations ohne Kenntnis des richtigen Ziel-Mailservers<\/li>\n\n\n\n<li>\u00c4nderung mehrerer Filter-Einstellungen gleichzeitig<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Basic rule:<\/strong> Verwende bei einem konkreten E-Mail-Problem zuerst die Diagnosewerkzeuge von SpamExperts. \u00c4ndere die Filterkonfiguration erst, wenn du wei\u00dft, wie die betreffende Nachricht verarbeitet wurde.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Welche Funktion brauche ich?<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Task<\/th><th>SpamExperts-Bereich<\/th><\/tr><\/thead><tbody><tr><td>Vermisste E-Mail suchen<\/td><td>Log Search<\/td><\/tr><tr><td>Zur\u00fcckgehaltene E-Mail pr\u00fcfen<\/td><td>Spam Quarantine<\/td><\/tr><tr><td>Legitimen Absender gezielt erlauben<\/td><td>Sender Allow List<\/td><\/tr><tr><td>Bestimmten Absender blockieren<\/td><td>Sender Block List<\/td><\/tr><tr><td>Configure filter behavior<\/td><td>Filter Settings<\/td><\/tr><tr><td>Ziel-Mailserver kontrollieren<\/td><td>Destinations<\/td><\/tr><tr><td>Spamfilter trainieren<\/td><td>Filter Training<\/td><\/tr><tr><td>Regelm\u00e4\u00dfige Filterberichte erhalten<\/td><td>Protection Reports<\/td><\/tr><tr><td>Ausgehenden E-Mail-Verkehr konfigurieren<\/td><td>Outgoing Filtering<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">When should you contact CURIAWEB support?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn du eine Funktion nicht findest oder ein E-Mail-Problem trotz Log Search und Quarant\u00e4ne nicht einordnen kannst, dokumentiere den Fall m\u00f6glichst genau.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Particularly helpful are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>affected domain<\/li>\n\n\n\n<li>Sender address<\/li>\n\n\n\n<li>Recipient address<\/li>\n\n\n\n<li>Datum und m\u00f6glichst genaue Uhrzeit<\/li>\n\n\n\n<li>ob es sich um eingehende oder ausgehende E-Mail handelt<\/li>\n\n\n\n<li>angezeigter Status beziehungsweise Fehlermeldung<\/li>\n\n\n\n<li>welche Pr\u00fcfung du bereits durchgef\u00fchrt hast<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong> Sende dem Support keine Passw\u00f6rter. F\u00fcr die Analyse einer E-Mail-Zustellung werden deine pers\u00f6nlichen Zugangspassw\u00f6rter nicht ben\u00f6tigt.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Summary<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Das SpamExperts Dashboard stellt die zentralen Werkzeuge f\u00fcr die Verwaltung und Analyse deines E-Mail-Filters bereit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00fcr eingehende E-Mails geh\u00f6ren insbesondere <strong>Log Search<\/strong>, <strong>Spam Quarantine<\/strong>, <strong>Sender Allow List<\/strong>, <strong>Sender Block List<\/strong>, <strong>Filter Settings<\/strong>, <strong>Destinations<\/strong> and <strong>Protection Reports<\/strong> zu den wichtigen Bereichen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn eine E-Mail fehlt, solltest du zuerst die Log Search und anschlie\u00dfend gegebenenfalls die Quarant\u00e4ne verwenden. \u00c4nderungen an Allow Lists, Block Lists oder Filter-Einstellungen sollten erst erfolgen, wenn die Verarbeitung der Nachricht nachvollzogen wurde.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outgoing Filtering ist vom Incoming Filtering getrennt und betrifft den ausgehenden E-Mail-Verkehr.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Damit ist das Dashboard nicht nur eine Einstellungsoberfl\u00e4che, sondern vor allem das zentrale Werkzeug, um den Weg einer E-Mail nachzuvollziehen und Probleme gezielt zu untersuchen.<\/p>","protected":false},"excerpt":{"rendered":"<p>Das SpamExperts Dashboard ist die zentrale Verwaltungsoberfl\u00e4che f\u00fcr deinen E-Mail-Filter. Hier kannst du unter anderem eingehende Nachrichten \u00fcberpr\u00fcfen, die Spam-Quarant\u00e4ne verwalten, den Verlauf einzelner E-Mails nachvollziehen, Absender erlauben oder blockieren und verschiedene Filter-Einstellungen verwalten. Welche Bereiche und Funktionen angezeigt werden, h\u00e4ngt von den f\u00fcr deine Domain eingerichteten SpamExperts-Diensten und deinen Berechtigungen ab. In diesem \u00dcberblick [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"doc_category":[81],"doc_tag":[],"class_list":["post-22647","docs","type-docs","status-publish","hentry","doc_category-e-mail-spamexperts"],"year_month":"2026-09","word_count":1877,"total_views":"4","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Silvio Mazenauer","author_nicename":"admin-curia","author_url":"https:\/\/www.curiaweb.ch\/en\/author\/admin-curia\/"},"doc_category_info":[{"term_name":"E-Mail &amp; SpamExperts","term_url":"https:\/\/www.curiaweb.ch\/en\/hilfe-kategorie\/e-mail-spamexperts\/"}],"doc_tag_info":[],"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.curiaweb.ch\/en\/wp-json\/wp\/v2\/docs\/22647","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.curiaweb.ch\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.curiaweb.ch\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.curiaweb.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.curiaweb.ch\/en\/wp-json\/wp\/v2\/comments?post=22647"}],"version-history":[{"count":1,"href":"https:\/\/www.curiaweb.ch\/en\/wp-json\/wp\/v2\/docs\/22647\/revisions"}],"predecessor-version":[{"id":22649,"href":"https:\/\/www.curiaweb.ch\/en\/wp-json\/wp\/v2\/docs\/22647\/revisions\/22649"}],"wp:attachment":[{"href":"https:\/\/www.curiaweb.ch\/en\/wp-json\/wp\/v2\/media?parent=22647"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.curiaweb.ch\/en\/wp-json\/wp\/v2\/doc_category?post=22647"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.curiaweb.ch\/en\/wp-json\/wp\/v2\/doc_tag?post=22647"}],"curies":[{"name":"WP","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}