{"id":22686,"date":"2026-08-28T16:11:09","date_gmt":"2026-08-28T14:11:09","guid":{"rendered":"https:\/\/www.curiaweb.ch\/?post_type=docs&p=22686"},"modified":"2026-08-28T16:11:10","modified_gmt":"2026-08-28T14:11:10","password":"","slug":"set-up-email-on-android","status":"publish","type":"docs","link":"https:\/\/www.curiaweb.ch\/en\/hilfe\/e-mail-spamexperts\/e-mail-android-einrichten\/","title":{"rendered":"Set up email on Android"},"content":{"rendered":"

You can use your CURIAWEB email address directly in an email app on an Android smartphone or tablet. On many Android devices, the Gmail app<\/strong> already preinstalled. There, in addition to a Google account, you can also set up a standard IMAP email account from CURIAWEB.<\/p>\n\n\n\n

For the setup, we recommend IMAP<\/strong>. Your messages remain stored on the mail server and can be synchronized between your smartphone, tablet, computer, and webmail.<\/p>\n\n\n\n

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Important:<\/strong> Before you begin, the desired email address must already be set up on your CURIAWEB hosting. You will need your full email address and the password of the email account in question.<\/p>\n<\/blockquote>\n\n\n\n

You need these CURIAWEB email settings<\/h2>\n\n\n\n

For the normal setup of a CURIAWEB email account, you use the following server data:<\/p>\n\n\n\n

Setting<\/th>Value<\/th><\/tr><\/thead>
Username<\/strong><\/td>Your complete email address<\/td><\/tr>
Password<\/strong><\/td>Email account password<\/td><\/tr>
Incoming mail server<\/strong><\/td>mail.your-domain.ch<\/code><\/td><\/tr>
IMAP port<\/strong><\/td>993<\/code><\/td><\/tr>
POP3 port<\/strong><\/td>995<\/code><\/td><\/tr>
Outgoing mail server (SMTP)<\/strong><\/td>mail.your-domain.ch<\/code><\/td><\/tr>
SMTP port<\/strong><\/td>465<\/code><\/td><\/tr>
Authentication<\/strong><\/td>Required for IMAP, POP3 and SMTP<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
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Example:<\/strong> Is your email address info@meine-firma.ch<\/code>, you use as a username info@meine-firma.ch<\/code> and as a mail server mail.meine-firma.ch<\/code>.<\/p>\n<\/blockquote>\n\n\n\n

Why we recommend IMAP on Android<\/h2>\n\n\n\n

For smartphones and tablets, we recommend setting it up via IMAP<\/strong> instead of POP3.<\/p>\n\n\n\n

IMAP manages the message collection on the mail server. This allows messages, folders, and various status information to be synchronized between multiple devices.<\/p>\n\n\n\n

For example, when you read an email on your Android smartphone, it can then also be shown as read on your computer or in webmail.<\/p>\n\n\n\n

The same basically applies to moving or deleting messages.<\/p>\n\n\n\n

POP3 is more focused on retrieving messages and is therefore less suitable if the same mailbox is to be used on multiple devices.<\/p>\n\n\n\n

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Our recommendation:<\/strong> Use IMAP with port 993<\/code> and an encrypted SSL\/TLS connection.<\/p>\n<\/blockquote>\n\n\n\n

Add CURIAWEB email address in the Gmail app<\/h2>\n\n\n\n

Open on your Android device the Gmail app<\/strong>.<\/p>\n\n\n\n

Tap your profile picture or Google Account icon in the top right.<\/p>\n\n\n\n

Then select Add another account<\/strong>.<\/p>\n\n\n\n

Gmail shows you different email providers or account types.<\/p>\n\n\n\n

Choose Other<\/strong>, since a standard CURIAWEB email address is not a Gmail, Outlook.com, or other standard account listed there.<\/p>\n\n\n\n

Enter email address<\/h2>\n\n\n\n

Enter your complete email address.<\/p>\n\n\n\n

Example:<\/p>\n\n\n\n

info@meine-firma.ch<\/code><\/p>\n\n\n\n

Then tap on Continue<\/strong>.<\/p>\n\n\n\n

Select account type IMAP<\/h2>\n\n\n\n

Android or Gmail is now asking for the desired account type.<\/p>\n\n\n\n

Choose:<\/p>\n\n\n\n

Personal (IMAP)<\/strong><\/p>\n\n\n\n

Depending on the Android or Gmail version, the exact designation may vary slightly.<\/p>\n\n\n\n

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Important:<\/strong> If you can choose between POP3 and IMAP, use for the normal CURIAWEB configuration IMAP<\/strong>.<\/p>\n<\/blockquote>\n\n\n\n

Enter email account password<\/h2>\n\n\n\n

Then enter the password set for the email address in question.<\/p>\n\n\n\n

This is the password of Email accounts<\/strong>.<\/p>\n\n\n\n

It is not automatically identical to your password for the CURIAWEB customer center, cPanel, or your Google account.<\/p>\n\n\n\n

Set up incoming mail server<\/h2>\n\n\n\n

For the incoming mail server, you use the CURIAWEB IMAP settings.<\/p>\n\n\n\n

Setting<\/th>Value<\/th><\/tr><\/thead>
Username<\/strong><\/td>Your complete email address<\/td><\/tr>
Password<\/strong><\/td>Email account password<\/td><\/tr>
Server<\/strong><\/td>mail.your-domain.ch<\/code><\/td><\/tr>
Port<\/strong><\/td>993<\/code><\/td><\/tr>
Safety type<\/strong><\/td>SSL\/TLS<\/td><\/tr>
Authentication<\/strong><\/td>Required<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

At the example domain meine-firma.ch<\/code> is the server:<\/p>\n\n\n\n

mail.meine-firma.ch<\/code><\/p>\n\n\n\n

You will continue to use your full email address as your username:<\/p>\n\n\n\n

info@meine-firma.ch<\/code><\/p>\n\n\n\n

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Typical error:<\/strong> Do not use only the part before the @<\/code> as username. The full email address is required for login.<\/p>\n<\/blockquote>\n\n\n\n

Set up outgoing mail server<\/h2>\n\n\n\n

After successfully checking the incoming mail server, Gmail asks for the settings for the outgoing SMTP server.<\/p>\n\n\n\n

Use the following values:<\/p>\n\n\n\n

Setting<\/th>Value<\/th><\/tr><\/thead>
SMTP server<\/strong><\/td>mail.your-domain.ch<\/code><\/td><\/tr>
Port<\/strong><\/td>465<\/code><\/td><\/tr>
Safety type<\/strong><\/td>SSL\/TLS<\/td><\/tr>
Registration required<\/strong><\/td>Yes<\/td><\/tr>
Username<\/strong><\/td>Your complete email address<\/td><\/tr>
Password<\/strong><\/td>Email account password<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

For the example domain meine-firma.ch<\/code> is the SMTP server:<\/p>\n\n\n\n

mail.meine-firma.ch<\/code><\/p>\n\n\n\n

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Important:<\/strong> Authentication is also required for the SMTP server. Use your full email address and the email account's password for this.<\/p>\n<\/blockquote>\n\n\n\n

Why does SMTP also require authentication?<\/h2>\n\n\n\n

IMAP and SMTP fulfill different tasks.<\/p>\n\n\n\n

IMAP<\/strong> is used to access your mailbox and synchronize messages.<\/p>\n\n\n\n

SMTP<\/strong> is used for sending emails.<\/p>\n\n\n\n

Your smartphone must therefore also authenticate with the outgoing mail server.<\/p>\n\n\n\n

If receiving works but sending does not, missing or incorrect SMTP authentication is one of the settings you should check.<\/p>\n\n\n\n

Complete account settings<\/h2>\n\n\n\n

After Gmail has successfully verified the server settings, additional options for the account will be displayed.<\/p>\n\n\n\n

Depending on your Android and Gmail version, you can configure settings such as synchronization or notifications there.<\/p>\n\n\n\n

Select the desired settings and complete the setup.<\/p>\n\n\n\n

Set sender name<\/h2>\n\n\n\n

At the end of the setup, Gmail may ask for the name to be displayed on outgoing messages.<\/p>\n\n\n\n

For a business email address, you can use your name or the company name, for example.<\/p>\n\n\n\n

This display name is not the same as your email address.<\/p>\n\n\n\n

For example, the actual sender address remains:<\/p>\n\n\n\n

info@meine-firma.ch<\/code><\/p>\n\n\n\n

Send first test email<\/h2>\n\n\n\n

After completing the setup, you should not only check whether old messages are displayed.<\/p>\n\n\n\n

Send a new test email to another email address you have access to.<\/p>\n\n\n\n

Then check:<\/p>\n\n\n\n

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  1. whether the message is sent without an error message<\/li>\n\n\n\n
  2. whether it reaches the recipient<\/li>\n\n\n\n
  3. whether you receive a reply on your Android device<\/li>\n<\/ol>\n\n\n\n

    This tests both SMTP sending and IMAP receiving.<\/p>\n\n\n\n

    CURIAWEB settings at a glance<\/h2>\n\n\n\n

    For standard setup in the Gmail app, you use:<\/p>\n\n\n\n

    Username:\nyour full email address\n\nPassword:\nYour email account password\n\nIncoming mail server:\nmail.your-domain.ch\n\nIMAP:\nPort 993\nSSL\/TLS\nAuthentication required\n\nOutgoing mail server:\nmail.your-domain.ch\n\nSMTP:\nPort 465\nSSL\/TLS\nAuthentication required<\/code><\/pre>\n\n\n\n
    POP3 is also available encrypted via port 995<\/code> available. However, for Android smartphones and use on multiple devices, we recommend IMAP.<\/p>\n\n\n\n
    Emails can be received, but not sent<\/h2>\n\n\n\n
    If you can receive messages but sending fails, the IMAP connection is basically working. In that case, check the SMTP server settings in particular.<\/p>\n\n\n\n
    For the standard CURIAWEB configuration, the following values must be used:<\/p>\n\n\n\n
    SMTP server: mail.deine-domain.ch\nPort: 465\nSecurity: SSL\/TLS\nAuthentication: required\nUsername: full email address\nPassword: email account password<\/code><\/pre>\n\n\n\n
    Check in particular whether the option for logging in or authenticating against the SMTP server is enabled.<\/p>\n\n\n\n
    Emails can be sent, but not received<\/h2>\n\n\n\n
    If sending works, but no new messages appear on the Android device, check the IMAP settings.<\/p>\n\n\n\n
    These should look like this:<\/p>\n\n\n\n
    IMAP Server: mail.deine-domain.ch\nPort: 993\nSecurity: SSL\/TLS\nAuthentication: required\nUsername: full email address\nPassword: email account password<\/code><\/pre>\n\n\n\n
    Then check webmail to see if the expected message is there.<\/p>\n\n\n\n
    If the message is present in webmail but not in the Gmail app, it indicates an issue with the account configuration or synchronization on the Android device.<\/p>\n\n\n\n
    Use webmail as a cross-check<\/h2>\n\n\n\n
    If you have trouble with the setup, Webmail is a helpful troubleshooting step.<\/p>\n\n\n\n
    If you can log in there with your email address and password, as well as send and receive emails, the email account and server-side login are working in principle.<\/p>\n\n\n\n
    The problem is then probably with the configuration on the Android device.<\/p>\n\n\n\n
    We explain how to use webmail at Use Webmail<\/a>.<\/p>\n\n\n\n
    Gmail reports an incorrect username or password<\/h2>\n\n\n\n
    First, check whether your username really full email address<\/strong> use.<\/p>\n\n\n\n
    Correct:<\/p>\n\n\n\n
    info@meine-firma.ch<\/code><\/p>\n\n\n\n
    Insufficient:<\/p>\n\n\n\n
    Info<\/code><\/p>\n\n\n\n
    Then check the password of the email account.<\/p>\n\n\n\n
    You can test the same login credentials in webmail. If logging in does not work there either, the problem is likely with the credentials used and not the Gmail app.<\/p>\n\n\n\n
    After a password change, the email app no longer works<\/h2>\n\n\n\n
    If you changed your email account password, the Gmail app may continue trying to sign in with the old password.<\/p>\n\n\n\n
    Therefore, update the saved access credentials.<\/p>\n\n\n\n
    Note that the password is required for both IMAP and SMTP.<\/p>\n\n\n\n
    Connection error to the server<\/h2>\n\n\n\n
    If Gmail cannot connect to the server, you should first check the entered server name.<\/p>\n\n\n\n
    In the normal CURIAWEB configuration, it follows this schema:<\/p>\n\n\n\n
    mail.your-domain.ch<\/code><\/p>\n\n\n\n
    For meine-firma.ch<\/code> would this be, for example:<\/p>\n\n\n\n
    mail.meine-firma.ch<\/code><\/p>\n\n\n\n
    Also check the port and security type.<\/p>\n\n\n\n
    F\u00fcr IMAP:<\/p>\n\n\n\n
    993 \/ SSL\/TLS<\/code><\/p>\n\n\n\n
    F\u00fcr SMTP:<\/p>\n\n\n\n
    465 \/ SSL\/TLS<\/code><\/p>\n\n\n\n
    Zertifikatswarnungen nicht ignorieren<\/h2>\n\n\n\n
    Wenn Android beziehungsweise die Gmail-App eine Warnung zum Zertifikat des Mailservers anzeigt, solltest du diese nicht einfach ignorieren.<\/p>\n\n\n\n
    Pr\u00fcfe zuerst, ob der korrekte Mailserver eingetragen wurde.<\/p>\n\n\n\n
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    Safety Notice:<\/strong> Eine Zertifikatswarnung kann beispielsweise entstehen, wenn der verwendete Servername nicht zum SSL\/TLS-Zertifikat passt. Kontrolliere die Servereinstellungen, bevor du eine Warnung best\u00e4tigst.<\/p>\n<\/blockquote>\n\n\n\n
    Synchronisierung funktioniert nicht zuverl\u00e4ssig<\/h2>\n\n\n\n
    Wenn das Konto korrekt eingerichtet ist, neue Nachrichten aber nicht regelm\u00e4\u00dfig erscheinen, muss nicht zwangsl\u00e4ufig der Mailserver die Ursache sein.<\/p>\n\n\n\n
    Android kann Hintergrundaktivit\u00e4ten von Apps abh\u00e4ngig von Ger\u00e4tehersteller, Energiesparmodus und Systemeinstellungen einschr\u00e4nken.<\/p>\n\n\n\n
    Pr\u00fcfe deshalb auch:<\/p>\n\n\n\n