With the FTP feature in cPanel, you can conveniently manage your website files – via FTP or the secure SFTP protocol.

Whether uploading, downloading, or editing: the connection can be made either through your main cPanel account or a separately created FTP account. Alternatively, the File Manager is also available in cPanel as a browser-based solution.

What is the difference between FTP and SFTP?

  • FTP – File Transfer Protocol (standard protocol, unencrypted)
  • SFTP – Secure File Transfer Protocol (encrypted via SSH)

Create an FTP account in cPanel

  1. Log in to your cPanel
  2. Go to Files » FTP Accounts
  3. Enter username and password
  4. Define the home directory (e.g., public_html/wordpress)
  5. Set a storage limit or choose Unlimited
  6. Click Create FTP Account

Manage existing FTP accounts

In the FTP management list, you can change passwords, adjust quotas, or delete accounts.

  • Important: The option "Delete account and files" also removes the directories – Warning! Accessing public_html this way can delete your entire website!

Recommended FTP/SFTP programs (2025)

We recommend the following current and reliable FTP clients:

  • WinSCP (Windows) – Open source, supports SFTP, WebDAV & automation
  • Cyberduck (Windows & macOS) – User-friendly, also for cloud storage
  • CloudMounter (macOS & Windows) – Mount FTP/SFTP as a "normal" drive
  • SmartFTP (Windows) – Professional tool with multi-session features

Attention macOS users: We have also compiled practical tips and tricks for your Mac – including useful shortcuts, Finder tricks, and Terminal commands.


Special FTP accounts in cPanel

  • Primary FTP account: Access to the entire hosting package. Use only with SFTP!
  • Log FTP account: Access to the domain's access logs
  • Anonymous FTP access: Disabled in most cases – can be toggled on/off in cPanel

Why you should use an FTP client

The built-in FTP function in cPanel is convenient – but for extensive file transfers or security requirements, tools like WinSCP, Cyberduck, or CloudMounter are the better choice:

  • Stable with large files
  • Supports modern protocols (SFTP, WebDAV)
  • Automated & scheduled transfers
  • Cross-platform compatibility

If you have any questions, our CURIAWEB Support will be happy to assist you!

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