Setting up Email in the Gmail App on Android

Setting up email in the Gmail app on Android

Many Android users use the Gmail app not only for Gmail addresses, but also for external email accounts with their own domain. You can therefore set up your CURIAWEB email address directly in the Gmail app and manage it there alongside your other accounts.

This guide shows you how to add a CURIAWEB email account to the Gmail app on an Android smartphone or Android tablet. The setup is done manually via IMAP so that your emails remain stored on the server and are synchronized with webmail, your computer, and other devices.

When is it useful to set up email in the Gmail app?

The Gmail app is already pre-installed on many Android devices. If you want to manage your emails centrally in one app, you can add additional mailboxes alongside your Google account, for example a business address like info@yourdomain.ch.

This is particularly practical if you do not want to install an additional mail app or if you want to manage your private and business communication on your smartphone within a familiar interface.

• You already use the Gmail app on Android.
• You want to access your CURIAWEB email address on the go.
• You want to send and receive emails using your own domain.
• You want to use IMAP synchronization with webmail, your computer, and other devices.

IMAP or POP3 in the Gmail app?

During manual setup, the Gmail app asks for the account type. For most CURIAWEB email accounts, we recommend IMAP. With IMAP, your messages remain stored on the server and are synchronized across multiple devices.

If you read, delete, or move an email in the Gmail app, this change will also be visible in webmail or other email clients. This is ideal if you use your mailbox on multiple devices.

POP3, on the other hand, usually downloads emails locally to a single device. This can lead to synchronization issues and is generally not the best choice for smartphones.

Information required before setup

Have the following information ready before starting the setup process:

• Email address: Your full email address, for example info@yourdomain.ch
• Password: The password for your email account
• Incoming mail server: usually mail.yourdomain.ch
• Outgoing mail server: usually mail.yourdomain.ch
• Username: Your full email address

Recommended server settings for the Gmail app

Replace yourdomain.ch with your actual domain in the following details.

If the Gmail app alternatively offers port 587 with STARTTLS, this option can also work. However, for manual setup, port 465 with SSL/TLS is often the simpler and more straightforward configuration.

Step-by-Step: Adding a CURIAWEB email account to Gmail

Entering the incoming mail server in the Gmail app

The incoming mail server determines how the Gmail app retrieves your emails from the server. Use the following values for IMAP:

• Username: Your full email address
• Password: Password of your email account
• Server: mail.yourdomain.ch
• Port: 993
• Security Type: SSL/TLS

Pay close attention to the exact spelling of the server name. Remove any spaces before or after the email address, server name, or password. Small typos frequently prevent the connection from being established.

Entering the outgoing mail server in the Gmail app

The outgoing mail server is responsible for sending your emails. In order to send via your CURIAWEB email address, SMTP authentication must be enabled.

• Username: Your full email address
• Password: Password of your email account
• SMTP Server: mail.yourdomain.ch
• Port: 465
• Security Type: SSL/TLS
• Require sign-in: Yes

Setting the account name and sender name

After a successful server check, the Gmail app often asks for an account name or the name to be displayed on outgoing messages. Use your name, your company name, or an appropriate job title here.

Examples:

• John Doe
• Doe Ltd
• CURIAWEB Support
• Accounting Doe Ltd

The sender name is visible to recipients. Therefore, choose a clear and professional designation, especially for business email addresses.

Setting up a mobile signature in the Gmail app

The Gmail app uses its own signature for mobile messages. This is only used for emails that you send directly from the Gmail app on your smartphone or tablet.

How to customize your mobile signature:

1. Open the Gmail app.
2. Tap the three-line menu icon in the top left corner.
3. Scroll down and open Settings.
4. Select the email account you have set up.
5. Tap Mobile signature.
6. Enter the desired signature text.

Checking synchronization and notifications

After setup, you can define in the Gmail app how emails are synchronized and how notifications are displayed. To do this, open the Gmail app settings and select the relevant account.

In particular, check:

• Sync Gmail: should be enabled
• Notifications: enable as desired
• Days of mail to sync: determines how many days of emails are displayed locally
• Labels / Folders: check if specific folders are not showing up

If new emails only appear with a delay, Android battery saver mode, battery optimization, or disabled background data could also play a role.

Folders, trash, and sent emails

With IMAP, folders like Inbox, Sent, Drafts, Spam, and Trash are synchronized with the server. The Gmail app partially displays these folders as labels. As a result, the layout may look slightly different than in other mail clients or in webmail.

If deleted messages reappear or sent emails are missing on other devices, check whether the Gmail app is synchronizing correctly and whether the corresponding folders exist in webmail. In some cases, it can help to open or subscribe to the affected folders once in webmail so that they are recognized correctly in the app.

Common problems with the Gmail app setup

Password changed? Updating the Gmail app

If you change your email account password in cPanel, you must also update the new password in the Gmail app. Otherwise, the app will no longer be able to connect to the incoming or outgoing mail server.

Depending on the Android version, the Gmail app will automatically report a login error and prompt you to enter the new password. If not, open the account settings in the app or remove the account and set it up again with the new password.

Spam protection for the Gmail app

Spam emails are particularly annoying on smartphones because they trigger notifications, clutter the inbox, and can consume mobile data and battery. Server-side spam protection is therefore useful to prevent unwanted messages from appearing in the Gmail app in the first place.

Further information about the optional SpamExperts spam filter can be found here: SpamExperts Spam Filter at CURIAWEB.

Summary

The Gmail app on Android is suitable not only for Gmail addresses, but also for CURIAWEB email accounts with your own domain. When setting up, choose Other and configure the account manually as Personal (IMAP).

Crucial factors are using the full email address as the username, the correct server name mail.yourdomain.ch, IMAP with port 993 and SSL/TLS, as well as SMTP with port 465 and SSL/TLS. If receiving works but sending does not, you should check the SMTP settings first.

Tip: Always test sending and receiving after setup. To do this, send an email to your own account and additionally to an external address.