Efficient User Management in cPanel

The User Manager is your central hub for controlling access for employees or partners. Instead of managing separate logins for Email, FTP, and Web Disk, you can create sub-accounts here that combine all required services into a single account.

Important to know: A sub-account can access Webmail, FTP, or the Web Disk, but has no access to your cPanel interface or your main settings.
cPanel User Manager Overview

Creating a new user (sub-account)

To create a new access account, click "Add User" in the top right corner. Fill in the following sections:

Section Description
Identity Name and desired username. Ensure the correct domain selection.
Contact Email Essential for the "Forgot Password" function. The reset link will be sent here.
Security Let the user set their own password or assign a secure password yourself.

Configuring Services

You decide exactly what the user is allowed to do:

  • Email: Automatically creates an email account. You can limit the storage quota individually.
  • FTP: Ideal for web developers. You can restrict access to a specific directory (e.g., /public_html/project1).
  • Web Disk: Allows managing files like a cloud drive. Choose between "Read/Write" or "Read Only" access.

Linking existing accounts

Have you already created an email account and an FTP account with the same name? The User Manager automatically recognizes this and offers you the "Link" option. This merges the individual services into a clean sub-account.

Login data for sub-accounts

Logging in varies depending on the service:

Webmail: https://yourdomain.ch:2096
FTP: Via a client (e.g., FileZilla) using the chosen username & password.
Web Disk: Via operating system integration or port 2078.

Need help setting up FTP paths?
Check out our article on FTP Connection or contact support!

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