FTP: The Direct Connection to Your Web Server

If you have created your website locally on your computer or need to manage large amounts of data, FTP (File Transfer Protocol) is the most efficient solution. It acts like a bridge, allowing you to drag and drop files from your computer directly onto the CURIAWEB server.

Recommendation: We recommend using free programs like FileZilla or WinSCP. These "FTP clients" make managing your data secure and clear.

1. Your Login Credentials

To establish a connection, you need four pieces of information, which you can find in your customer portal or the welcome email:

Field Content / Example
Host / Server Your domain (e.g., ftp.yourdomain.ch) or the server's IP address.
Username Your hosting username.
Password Your FTP password (identical to the cPanel password).
Port Usually 21 (or 22 for SFTP).

2. The "Two-Window Principle"

Once you have established the connection, your screen in the FTP client is usually split into two areas:

  • Left Side (Local): These are the files on your own computer.
  • Right Side (Remote): These are the folders on the CURIAWEB server.

3. Where do the files go? (public_html)

Very Important: For your website to be accessible on the internet, all files must be uploaded to the /public_html/ folder.

Files located outside this folder are not accessible via your browser for security reasons. The main page of your website should always be named index.php or index.html.

4. Tips for Secure Transfer

Use SFTP
Use SFTP (Port 22) whenever possible to transfer your login credentials encrypted.
Filenames
Avoid special characters (ä, ö, ü) and spaces in filenames to prevent display errors on the web.

Having trouble connecting?
Check your firewall settings or contact CURIAWEB Support for help!

Next article: Creating additional FTP accounts in cPanel

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