DNS Propagation: Why your website isn't immediately visible after the switch

Have you changed your nameservers to CuriaWeb or registered a new domain, but you still see the old site or an error message? Don't worry, this is a normal technical process called DNS propagation.

How does DNS propagation work?

The Domain Name System (DNS) is like the phonebook of the internet. When you change your nameservers, this information must be distributed to millions of servers worldwide. Since every Internet Service Provider (ISP) stores this data in its own temporary memory (cache), it takes some time before CuriaWeb's new "address" is known everywhere.

  • Local level: In Switzerland (e.g., with Swisscom or Sunrise), this often happens very quickly (2-4 hours).
  • Global level: It can take up to 24 hours (rarely 48h) until the last server in the USA or Asia is informed.

Can propagation be accelerated?

In short: No. Neither we as a hoster nor your internet provider can artificially speed up this worldwide process. However, you can check the progress of the distribution. Use tools like DNSChecker.org to see in which locations your domain is already pointing to our IP address.

Tip for the impatient: Clear your browser cache or try accessing your site from a different device (e.g., smartphone via mobile data instead of Wi-Fi). Often, the new version is already displayed there.
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