Adding credit in the client area: Pay conveniently in advance
In the CURIAWEB client area, you can add credit to your customer account. This credit can then be used to pay new invoices automatically, provided that sufficient credit is available. This is especially useful if you want to make sure that domains, hosting packages or other services are paid on time, even while you are away.
For recurring services such as domain renewals, web hosting or additional services, available account credit can help reduce administrative effort. Instead of paying every invoice manually, you can deposit an amount in advance. As soon as a new invoice is created, the system checks whether sufficient credit is available and automatically applies it to the invoice.
In brief: What is customer credit?
Customer credit is an amount paid in advance into your CURIAWEB customer account. This credit can be used for future invoices. If an invoice is created and enough credit is available, the invoice can be paid automatically from this balance.
When is account credit useful?
Account credit is useful if you want to plan payments in advance or avoid important invoices remaining unpaid while you are away. This can be helpful during holidays, business trips or longer periods of absence.
For companies, associations or organisations, the credit system can also be a practical solution. If a fixed budget has been allocated for web hosting, domains or online services for the current year, this budget can be deposited centrally as credit. This avoids having to manually transfer many small individual invoices.
Credit can be particularly useful when several domains or services are managed and smaller recurring invoice amounts occur regularly. This helps you keep control of your expenses while simplifying payment processing.
Adding credit in the client area
You can top up your credit directly in the CURIAWEB client area.
How to add credit to your account:
- Log in to the CURIAWEB client area.
- Go to Billing -> Add Funds.
- Select the desired amount.
- Choose your preferred payment method.
- Complete the payment according to the instructions shown.
Depending on the payment method selected, the credit may be added at different speeds. With certain payment methods, such as PayPal, the credit may be applied immediately. With other payment methods, it may take longer until the credit is available in the client area, depending on processing time.
How are invoices paid with credit?
As soon as a new invoice is created, the system checks whether credit is available on your customer account. If sufficient credit is available, the invoice can be paid automatically using this balance. This means you do not have to pay the invoice manually as well.
If the available credit is lower than the invoice amount, only part of the amount may be covered or a remaining balance may stay open, depending on the invoice situation. In this case, the outstanding amount should be paid in time using an available payment method.
Note: Credit only helps with automatic payment if it is available at the time the invoice is created or processed and if the amount is sufficient.
Benefits for private customers
For private customers, credit is particularly convenient if several services are used or if invoices should not be handled individually every time. You can pay an amount in advance and then spend less time managing smaller recurring payments.
This can also be helpful if you are unable to check your emails regularly for a certain period of time. With available credit, the risk of overlooking an important invoice and affecting a renewal or service is reduced.
Benefits for companies and organisations
For companies, associations and organisations, customer credit can simplify internal administration. Instead of approving or transferring every small invoice individually, a budget can be added to the customer account in advance.
This is especially useful when several domains, hosting packages or recurring services are managed. Accounting can plan more effectively, while the operational management of domains and services is less interrupted by individual payment processes.
What should you keep in mind?
Check regularly whether your credit is still sufficient, especially if several services or domains are managed through the same customer account. Insufficient credit may result in an invoice not being fully paid from the available balance.
Also note that credit does not replace regular control of your active products. Continue to review your active services, invoices and renewal dates in the client area so that you always keep a clear overview.
Summary
With customer credit, you can top up your CURIAWEB account in advance and conveniently use the balance for future invoices. You can find this function in the client area under Billing > Add Funds. As soon as a new invoice is created, the system checks whether credit is available and can automatically apply it to the invoice. This is particularly useful for recurring services, absences, companies with annual budgets or customers with several domains and services.
