Changing WHOIS and Contact Information: Correct Registrant Data for Your Domain
The contact and registrant data of a domain are an important component of domain management. They determine who is registered as the legal owner of a domain and which administrative or technical contacts are associated with it. Especially in the event of company changes, changes of address, new contact persons, or organizational adjustments, this data should be reviewed and updated if necessary.
In the CURIAWEB Customer Center, you can manage your domain's contact information. This typically includes details about the registrant, the administrative contact, and the technical contact. Correct data helps to clearly document the responsibility for a domain and ensures that important communications are received reliably.
Briefly explained: Why is correct domain contact data important?
Domain contact data shows who is connected to a domain and where important communications can be sent. Outdated or incorrect information can lead to problems with modifications, transfers, confirmation emails, or administrative inquiries.
What is WHOIS or domain contact data?
WHOIS data or domain contact data contains information about the registered domain owner and other contact roles. Depending on the domain extension, registrar, and privacy regulations, this data may be public, partially hidden, or only visibly restricted. Even if not all information is displayed publicly, accurate details remain essential for the management of the domain.
Typical contact roles are:
- Registrant / Owner: The person, company, or organization registered as the owner of the domain.
- Admin-C / Administrative Contact: The contact person for administrative questions regarding the domain.
- Tech-C / Technical Contact: The contact person for technical matters concerning the domain.
Depending on the domain extension, the terms and requirements may vary slightly. The important thing is that the registered data is up to date and reachable.
When should contact data be updated?
An adjustment of the domain contact data is useful when relevant information has changed. This applies, for example, to a new company address, a change of company name, a change of the responsible person, a new email address, or a change in administrative responsibility.
Contact data should also be reviewed during a domain transfer, an internal reorganization, or when handing over a project to another person or company. This ensures that the domain remains correctly assigned and that important notifications are not sent to outdated addresses.
How to change your domain's contact information
You can edit the contact information directly in the CURIAWEB Customer Center.
Overview of the procedure:
- Log in to the CURIAWEB Customer Center.
- Go to Domains -> My Domains.
- Select the relevant domain.
- In the domain management section, click on Contact Information.
- Adjust the fields for the owner or Registrant, Admin-C, and Tech-C.
- Review the information carefully.
- Save the changes.
Which details should be checked with particular care?
Name or company name, address, and email address are particularly important. The email address is often crucial because important confirmations, notices, or administrative information are delivered through it.
Make sure that the registered email address is actively used and accessible. Avoid using an address that no one has access to anymore. For companies, it is ideal to use an address that will be reliably monitored even in the event of staff changes.
Recommendation: Check the contact data of your important domains regularly, especially after company changes, address changes, or personnel updates.
Important note for .com and .net domains
For international domains such as .com or .net, changing the registrant's email address can trigger a verification email. This confirmation must often be completed within a specific period, for example within 15 days.
Important note for .com / .net: A change to the registrant's email address often triggers a verification email for international domains. This must be confirmed within the specified period for the domain to remain active.
Therefore, after a change, be sure to check the inbox of the new or affected email address. Also check the spam folder if the confirmation is not immediately visible.
What happens if verification is not completed?
If a required confirmation is not carried out in time, this can have consequences for the domain, depending on the domain extension and regulations. In the worst case, the domain may be temporarily deactivated, or certain changes will not be fully applied.
For this reason, changes to registrant data should not be made unprepared. Make sure you have access to the affected email address and can check incoming messages promptly.
Careful handling of registrant data
Changes to domain contact data should only be made by authorized persons. Registrant data can be relevant for the assignment and management of a domain. Incorrect or incomplete information can lead to queries or administrative problems later on.
If you are unsure which data should be entered or what impact a change might have, please contact CURIAWEB Support before making the adjustment. A careful review is highly recommended, especially in the case of company changes, domain transfers, or changes to the registrant's email address.
Summary
Correct WHOIS and domain contact information is important for the legal and administrative management of your domain. You can change the data in the CURIAWEB Customer Center under Domains > My Domains > Contact Information. Carefully check the registrant, Admin-C, Tech-C, and the stored email addresses. For .com and .net domains, changing the registrant's email address may trigger a confirmation email that must be verified within the specified period.
