Email history in the client area: View important CURIAWEB messages again
In the CURIAWEB client area, you will find an email history where many of the messages sent to you by the system are logged. This is especially useful if you accidentally deleted an important email, if it ended up in your spam folder, or if you need to look up specific information again later.
Typical examples include access details, order confirmations, invoice notifications, information about hosting packages or other system-generated messages. When ordering a new hosting package, the welcome email often contains important technical details such as server information, IP addresses or additional notes about using your web hosting.
In brief: What is the email history useful for?
The email history helps you reopen important messages from the CURIAWEB client area. If an email can no longer be found in your mailbox, you can check whether the message is still available in the client area.
Why is there an email history?
Emails can be lost or become difficult to find for various reasons. A message may be deleted accidentally, archived automatically, moved by a spam filter or overlooked in a busy mailbox. When using multiple devices or email applications, it can also happen that a message is not immediately visible.
The email history in the client area gives you an additional way to view many system-generated CURIAWEB messages directly in your browser. This means you do not have to rely solely on your local email inbox when you need to retrieve specific information.
Please note: The email history does not replace your personal mailbox and is not a complete external archiving solution. Its purpose is to make system-generated messages available in the client area where they are logged.
How to find the email history in the client area
You can open the email history directly from your profile menu in the CURIAWEB client area.
Procedure overview:
- Log in to the CURIAWEB client area.
- Click your name or the profile menu in the top right-hand corner.
- Select Email History.
- You will now see a chronological list of available messages with date and subject.
- Click View Message for the desired message to read its content directly in your browser.
The chronological view helps you identify messages more quickly based on the sending date. For example, if you know when you ordered a hosting package, received an invoice or made a change, you can usually find the corresponding email more easily.
Which messages can be useful in the email history?
The email history is particularly useful for messages containing important technical or administrative information. These include emails related to orders, activations, invoices, hosting products or access information.
If you have ordered a new hosting package, you should look for the welcome email in the email history. This message often contains important details that you may need again later. These can include server information, IP addresses or instructions for initial setup.
Invoice confirmations or other system-generated notifications can also be easier to find through the email history if the original message is no longer visible in your mailbox.
Especially useful: If you have ordered a new hosting package, you will often find the welcome email in the email history, including important technical details for later reference.
What if a message is not visible in the email history?
If you cannot find a particular message, first check whether you are logged in to the correct client account. Especially when several people or companies work with different accounts, an email may be associated with another client area login.
Also check your email inbox, spam folder, archive folders and any search filters in your email application. Search for terms from the subject line, the domain name, the product name or CURIAWEB.
If you still cannot find an important message, contact CURIAWEB Support. Please specify as precisely as possible which message you are looking for, such as access details, welcome email, invoice confirmation or a specific notification about a product.
Security and handling sensitive information
Some emails may contain sensitive technical or administrative information. Make sure that only authorised persons have access to your client area. Use a secure password and do not share your login details with unauthorised third parties.
If you retrieve emails containing access details or technical information from the client area, treat this information confidentially. Only copy or share such data if it is truly necessary and if the recipient is authorised to receive it.
Summary
The email history in the CURIAWEB client area helps you reopen many system-generated messages. You can find it via the profile menu under Email History. There you will see available messages in chronological order with date and subject, and you can open them directly in your browser. This is particularly useful for welcome emails, access details, invoice confirmations and important information about hosting products.
