Control Delivery: Choosing the Right Mail Exchanger
With the Email Routing function, you determine whether the CURIAWEB server should process incoming emails for your domain itself or whether they must be forwarded to an external mail server. This is particularly important if you use external services such as Microsoft 365 or Google Workspace.
⚠️ Important Warning:
Incorrectly configured email routing settings can completely interrupt email reception. Only change these settings if you are certain which server is responsible for your emails.
Overview of the Four Routing Options
To change the routing, select your domain in cPanel under Email -> Email Routing and choose one of the following settings:
The system checks your local DNS records. If the lowest MX record points to this server, "Local" is selected. If it points elsewhere, "Remote" is selected.
Default Setting: Choose this if you receive and manage your emails directly with CURIAWEB (via Webmail, Outlook, etc.).
The server buffers emails if your primary mail server (e.g., a local company server) is temporarily unreachable. It forwards them as soon as the destination server is online again.
Important for Microsoft 365 / Google Workspace: Choose this if CURIAWEB should not accept any emails for this domain. All mails will be strictly sent to the external MX records stored in the DNS.
Connection with the Zone Editor
Note that routing only controls the processing. The actual target addresses must be correctly stored in the Zone Editor (DNS settings). If you switch to an external service, you must first set the appropriate MX records there before switching the routing to "Remote".
Are you planning to move your emails to Microsoft 365 or another provider? Contact the CURIAWEB team – we will support you with a smooth configuration of your routing.
