Articles

All Inquiries at a Glance: Where Can I Find My Old Support Tickets?

Your Personal Support Archive Has a problem been solved before and you would like to read the...
Change of Ownership: How Do I Update My Domain's WHOIS Contact Data?

Legal Security Through Correct Ownership Data WHOIS data determines the legal owner of a...
Changing Nameservers: How to Redirect Your Domain Technically

DNS Sovereignty Over Your Domain Would you like to point your domain registered with CuriaWeb...
Changing Your Hosting Package: How to Upgrade or Downgrade

Grow With Your Requirements Does your project need more storage space or higher performance?...
Contract Terms: When Will My Product Be Renewed?

Always Keep Track of Your Deadlines To avoid unpleasant surprises or accidental deletions,...
Domain Renewal: Enabling or Disabling Auto-Renewal

Maintain Control Over Your Registration Periods By default, automatic renewal is enabled for...
Domain Transfer: How to Obtain Your Transfer Code (Auth-Code)

Secure Relocation of Your Domain The transfer code (also known as an Auth-Code or EPP code) is...
Editing DNS Entries: Managing A, MX, CNAME, and TXT Records

Fine-Grained Control of Your DNS Zone For professional settings such as linking to Microsoft...
Email History: All Messages from CuriaWeb in One Place

Never Lose an Important Message Again Have you accidentally deleted an important email from us...
Forgot Password: How to Restore Access to Your Customer Center

Lost Your Access? No Problem! If you have forgotten your password for the CuriaWeb customer...
Forgot Password: Resetting Hosting Access Directly in the Customer Center

Fast Help for cPanel Login Issues If you have lost your password for the cPanel login or your...
Guthaben hinzufügen: Rechnungen automatisch begleichen

Bequem per Vorauskasse bezahlen Möchten Sie sicherstellen, dass Ihre Domains und Dienste auch...
How do I change the address on my invoices?

Keeping Master Data Up to Date If your company moves or its legal form changes, your invoices...
Maximum Security: How to Enable Two-Factor Authentication (2FA)

Double Protection for Your Account Two-factor authentication (2FA) is one of the most...
Payment Options at CuriaWeb: QR Invoice and PayPal

Pay Simply and Flexibly At CuriaWeb, we offer modern and secure payment methods perfectly...
Profile Maintenance: How Do I Change My Registered Email Address?

Always Stay Reachable Your email address is the central communication channel for invoices,...
Requesting Help: How to Open a Support Ticket at CuriaWeb

The Direct Line to Our Experts Do you have a technical question or an inquiry regarding your...
Seamless Access: Log In Directly to cPanel from the Customer Center

Single Sign-On (SSO): One Click is All It Takes Thanks to the close integration between our...
Submitting a Cancellation: How to Cancel a Hosting Package or Service

Fair Deadlines, Clear Processes We are naturally sorry if you wish to cancel a service with...
Title: Expanding Options: How Do I Book Additional Services?

More Functions for Your Hosting Would you like to expand your existing package with specific...
Transparency: Where Can I See My Account's Recent Login Activity?

Keep Track of Account Access In the CuriaWeb customer center, you can check at any time when...
User Management: Setting Up Access for Web Designers or Employees

Secure Collaboration Without Password Sharing Do you want to give your web designer technical...
Where can I find my invoices and how do I download them as PDF?

Your Digital Invoice Archive For your accounting, you need clean PDF documents. CuriaWeb...
Why is my invoice still showing as "Unpaid" despite the bank transfer?

Information on Bank Payment Processing Times If you have paid your invoice via QR invoice...
Withdrawing a Cancellation: I Want to Keep My Product After All

Restoring a Cancelled Service Have you submitted a cancellation but changed your mind? As long...