From Data Chaos to a Clear Business Strategy

Once GA4 starts collecting data, you face the challenge of interpreting it. The user interface can seem intimidating. Focus on the three most important questions for your success.

Checklist: The 3 Most Important GA4 Analyses

1. Acquisition: Where are the visitors coming from?
Navigate to Reports > Acquisition > Traffic acquisition. Look at "Session source/medium". Are customers coming via Google (organic), social media, or paid ads? Invest where the session duration is highest.

2. Engagement: What are they doing on the site?
Under Reports > Engagement > Events, you can see what is being clicked. A key metric is the Engagement rate. If this is below 30%, too many users are leaving your shop immediately – check loading times or content relevance.

3. Monetization: What is being purchased?
Go to Reports > Monetization > E-commerce purchases. Here you can see which products generate the most revenue and which are viewed often but never bought (indicating high prices or poor images).

The Difference Between "Users" and "Sessions"

A common misunderstanding: "Users" refers to the number of unique individuals, while "Sessions" represents the number of visits. One user can have three sessions in a single day. For marketing analysis, the **Session source** is crucial to measure the success of campaigns.

Pro Tip: Use the "Date Range Comparison" at the top right in Analytics. Always compare the current month with the previous month or year to understand seasonal trends in Switzerland (e.g., public holidays).

Data Needs Speed

Loading time is a ranking factor and affects your analytics data. Trust in Swiss performance.

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