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WordPress hacked, error messages or website downtime? We help you with technical problems – no matter which hosting provider you use. Even on weekends.
Your WordPress website suddenly becomes inaccessible, displays a critical error message, or redirects visitors to external pages? Perhaps it was hacked, infected with malware, or no longer works after an update. Such problems can significantly disrupt the operation of your website and confuse visitors or customers. With our WordPress emergency service, we investigate the cause, check for potential security issues, and support you in restoring a functioning website.
With our WordPress emergency service, we systematically investigate technical problems and help you get your website back up and running safely.
WORDPRESS EMERGENCY SUPPORT
Whether hacker attack, malware or critical WordPress error: We will find the cause and fix the problem as far as is possible within the time available.
We check for malware and risks.
We repair as much as possible.
Analysis and repair combined.
UNIQUE GROUND FLOOR APARTMENT
One-time payment.
No subscription and no ongoing costs.
The base price includes technical analysis and up to two hours of total error correction and recovery.
In the case of extensive damage, we will discuss the additional effort and possible costs with you in advance. Additional work will only be carried out with your consent.
The processing begins after full payment has been received.
HERE IS HOW YOUR EMERGENCY RESPONSE WORKS
You describe your problem and order our WordPress emergency service for the one-time base price of CHF 590.–.
After receiving full payment, we analyze the cause of the error and check your WordPress website for technical issues and potential security vulnerabilities.
We will fix the identified problems as far as possible within the two working hours included. In the event of additional effort, we will obtain your consent beforehand.
What does the repair cost? How does the assistance work? And what happens in the event of major damage? Here you will find the most important answers.
If your WordPress website has been hacked, you should avoid making any rash changes as much as possible. Secure the existing information and, if you suspect compromised access credentials, change the affected passwords. With our WordPress emergency service, we will scan your website for malware, suspicious files, and potential security vulnerabilities. Subsequently, we will attempt to remove the malicious software and make the website functional again.
Our WordPress emergency service costs CHF 590.– one-time fee. This includes technical error analysis and a total of up to two hours of work to resolve the error and restore the site. This is a one-time service without a subscription. If additional work is necessary, we will inform you in advance about the cost and time involved.
A white screen of death (also known as the «White Screen of Death») or the message «There was a critical error on your website» can be caused by faulty plugins, themes, PHP issues, or corrupted files. We will investigate the cause and try to restore your WordPress website.
Yes, of course. Our WordPress emergency service is available regardless of your hosting provider. You do not have to move your website to CURIAWEB. The prerequisite is that we obtain the access required for investigation and troubleshooting.
Yes, we offer our WordPress emergency service even on weekends. Please note that this does not guarantee immediate processing. The start of work depends on the receipt of the full payment and our availability.
If the analysis shows that restoring your website will take more than the two hours of work included, we will inform you about the necessary additional work and the estimated costs. We carry out any additional work that requires payment only with your prior consent.
Regular WordPress updates, current plugins and themes, secure login details, and working backups significantly reduce the risk of future problems. With our CURIAWEB SiteCare WordPress maintenance service We provide regular technical maintenance and monitor the availability of your website. This way, you can also plan for the long term in case of an emergency.