As of August 2026
With this privacy policy, we inform you about how CURIAWEB GmbH processes personal data when you visit our website, use our services, communicate with us, or otherwise interact with us.
By personal data, we mean information that relates to an identified or identifiable natural person.
1. Responsible entity
The person responsible for processing personal data within the meaning of Swiss data protection law is:
CURIAWEB GmbH
Commercial Street 34
7000 Chur
Switzerland
Email: hallo(@)curiaweb.ch
Phone: 079 242 20 20
2. Fundamentals of Data Processing
We process personal data in compliance with Swiss data protection law, in particular the Federal Act on Data Protection (FADP). To the extent that further data protection provisions are applicable in individual cases, we also take these into account.
We process personal data, in particular, insofar as this is necessary for the provision of our website and services, the execution and processing of contracts, communication with customers and prospective clients, ensuring the security of our systems, and compliance with legal obligations.
We process personal data only for as long and to the extent necessary for the respective purpose, or as required by statutory or contractual retention obligations.
3. What personal data we process
Which personal data we process depends on how you use our website and services.
This may include in particular the following data:
- Last name, first name and, if applicable, company name;
- Mailing and billing address;
- E-mail address and phone number;
- Customer and contract data;
- Orders and booked services;
- Billing and payment information;
- Domain and registration data;
- Contents of inquiries, support requests, and other communication;
- IP address and technical connection data;
- Browser type, operating system, and device information;
- Time and duration of access;
- pages accessed, interactions, and technical log data.
We receive this data in particular directly from you when you place an order, use a customer account, contact us, or use our services. Certain technical data is generated automatically when you use our website and systems.
4. Purposes of Data Processing
We process personal data in particular for the following purposes:
- Provision and operation of our website and services;
- Setup and management of customer accounts;
- Processing of orders and contractual relationships;
- Registration and management of domains;
- Invoicing and payment processing;
- Processing of support and contact inquiries;
- Communication with customers and interested parties;
- Ensuring the security and stability of our systems;
- Detection and prevention of abuse, fraud, and security incidents;
- Error analysis and technical optimization;
- Analysis and improvement of our website;
- Measurement of the effectiveness of our online advertising;
- Compliance with legal and regulatory obligations;
- Enforcement and defense of legal claims.
We do not sell personal data to third parties.
5. Hosting and Technical Log Data
When accessing our website and using our hosting infrastructure, technical data is processed. This includes in particular the IP address, date and time of access, requested content, amount of data transferred, browser information, operating system, and technical status and error information.
This data is required to technically provide websites and services, ensure the stability and security of the systems, analyze errors, and be able to detect and prevent abusive or malicious access.
6. Customer Account and Contract Processing
When you order services from CURIAWEB or use a customer account, we process the personal data necessary for the establishment, execution, and administration of the contractual relationship.
This includes, in particular, contact, customer, contract, order, domain, invoice, and payment information, as well as communication conducted in connection with the contractual relationship.
Due to statutory retention periods, we must retain certain data even after the termination of a contractual relationship for the prescribed duration.
7. Contact and Support
If you contact us by email, contact form, support system, telephone, or by any other means, we will process the information you provide insofar as this is necessary to handle your request.
This may include, in particular, your contact details, customer information, technical data, as well as the content and course of the communication.
Support requests may be stored for reasons of traceability, quality assurance, security, and contract processing.
8. Payment Processing and PayPal
For the processing of fee-based services, we process the data required for invoicing, payment processing, and accounting.
For payments, the payment service PayPal, among others, can be used. If you select PayPal as your payment method, the data necessary to process the payment will be transmitted to PayPal or processed directly by PayPal. This may include, in particular, contact, account, payment, transaction, and technical information.
PayPal processes this data under its own responsibility in accordance with the privacy policy applicable to the respective PayPal service. CURIAWEB does not necessarily receive all payment information processed by PayPal.
For more information, see the PayPal Privacy Statement.
9. Domains and Registrars
When you register, transfer, or manage a domain via CURIAWEB, certain personal data must be transmitted to the registrars, registries, or other service providers involved in domain administration that are responsible for the respective domain.
What information is required and how it is processed depends, among other things, on the respective domain extension and the specifications of the responsible registry.
10. Google Analytics 4
We use Google Analytics 4 on our website, a web analytics service provided by Google. Google Analytics helps us understand how visitors use our website and how we can improve our offerings.
In this context, information such as accessed pages, sessions, interactions, approximate location data, browsers, operating system, and devices used may be processed in particular. Google Analytics uses cookies and similar technologies for this purpose.
For accesses from Switzerland, the European Economic Area, and the United Kingdom, Google uses IP addresses to derive approximate location information. According to Google, the IP addresses are not logged or stored in the process.
Google Analytics is activated on our website only in accordance with the consent you have given via the cookie settings, provided such consent is required.
You can revoke given consent at any time via our cookie settings with effect for the future.
You can find more information about data processing by Google in the Google Privacy Policy.
11. Google Ads and Conversion Tracking
We can use Google Ads to promote our services via Google's advertising network and measure the effectiveness of our advertising campaigns.
If Google Ads is used on our website, we can use conversion tracking in particular. This makes it possible to determine, for example, whether a visitor performs an action relevant to us on our website after interacting with a Google ad.
Such actions can include, for example, visiting certain pages, making contact, or placing an order.
Cookies, ad identifiers, and similar technologies may be used for measurement, and information regarding ad interactions and subsequent actions may be transmitted to Google.
Google Ads and the associated tracking will only be activated on our website in accordance with the consent you gave via the cookie settings, provided such consent is required.
You can revoke given consent at any time via our cookie settings with effect for the future.
You can find more information about data processing by Google in the Google Privacy Policy.
12. Microsoft Advertising and Universal Event Tracking (UET)
We can use Microsoft Advertising to promote our services via the Microsoft advertising network and to measure the effectiveness of our advertising campaigns.
For this purpose, Microsoft Universal Event Tracking (UET) can be used. This allows us, for example, to track whether a visitor comes to our website after interacting with a Microsoft ad and performs certain actions there.
In this context, information regarding page views, interactions, technical device and browser information, as well as information about ad interactions, can be processed in particular. Microsoft may use cookies and comparable technologies for this purpose.
Microsoft Advertising UET is only activated on our website in accordance with the consent you gave via the cookie settings, insofar as such consent is required.
You can revoke given consent at any time via our cookie settings with effect for the future.
You can find more information about data processing by Microsoft in the Microsoft Privacy Statement.
13. Disclosure of personal data to third parties
We may disclose personal data to third parties insofar as this is necessary for the provision of our services, the execution of contracts, the operation and analysis of our website, the implementation of marketing measures, the security of our systems, or the fulfillment of legal obligations.
These recipients may include, in particular:
- Hosting and data center provider;
- Domain registrars and registries;
- IT, software, and cloud service providers;
- E-mail and security service providers;
- Payment service providers and financial institutions;
- Analysis and statistics service providers;
- Advertising and marketing service providers;
- Accounting and administrative service providers;
- Authorities, courts, or other bodies, provided there is a legal obligation.
Insofar as third parties process personal data on our behalf, we oblige them to handle such data appropriately within the framework of legal requirements.
14. Disclosure of personal data abroad
CURIAWEB is based in Switzerland. However, to provide our services, we also use providers and technical infrastructure outside of Switzerland. As a result, personal data may be processed, in particular, in states of the European Union and the European Economic Area.
When using international providers such as Google, Microsoft, or PayPal, personal data may also be processed in other countries, in particular if this is necessary due to the technical infrastructure of the respective provider.
When disclosing data to countries without an adequate level of data protection recognized by the Swiss Federal Council, we ensure appropriate protection through suitable guarantees, to the extent necessary. These may include, in particular, recognized standard data protection clauses. In cases provided for by law, a disclosure may also be based on a statutory exception.
15. Cookies, Similar Technologies, and Consent Management
Our website uses cookies and similar technologies. Cookies are small files that can be stored on your device or read when you visit a website. Similar technologies can include, for example, tracking pixels or comparable technical procedures.
Certain cookies and comparable technologies are technically necessary for the website and individual functions to operate properly. Other technologies may be used, for example, for statistics, analysis, convenience functions, or marketing.
To manage the cookies and similar technologies used and the related consents, we use the consent tool Real Cookie Banner.
Real Cookie Banner enables us to obtain, manage, and document required consents. In doing so, information about your consent decision, the time of the decision, and technical information necessary for the management and documentation of the consent are processed.
The processing of this information is carried out, insofar as necessary, for the fulfillment of data protection requirements as well as on the basis of our legitimate interest in the reliable administration and documentation of consents.
Insofar as consent is required for certain cookies, services, or comparable technologies, these are used in accordance with the selection you made in the cookie banner.
You can change your privacy settings at any time subsequently, view the history of your privacy settings, or revoke consent with effect for the future. You can find the corresponding functions on our page Legal notice.
You can find more information on how Real Cookie Banner works and processes data at devowl.io.
You can find further information about the cookies and services used on our website, as well as your settings options, in our Cookie policy.
16. External websites and services
Our website may contain links to third-party websites and services. If you follow such a link, you will leave the area of responsibility of our website.
The respective provider is fundamentally responsible for data processing by external providers. The privacy policy of the respective service applies.
17. Data security
CURIAWEB takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, unauthorized alteration, and other security risks.
The measures may include, in particular, access restrictions, encryption, security and access controls, data backups, system monitoring, and other technical protective measures.
Despite appropriate security measures, absolute protection against all risks cannot be guaranteed during data transmission over the internet and in electronic systems.
18. Retention and Deletion of Personal Data
We store personal data only as long as this is necessary for the respective processing purpose or as long as statutory or contractual retention obligations exist.
Once the purpose of processing ceases to apply, personal data will be deleted or anonymized, provided there are no legal retention obligations, legitimate interests, or other permissible reasons for further retention.
Different retention periods may apply to individual data categories. Business records and billing-relevant information are stored in accordance with legal requirements.
For data processed by external services such as Google Analytics, Google Ads, or Microsoft Advertising, the retention and deletion periods provided by the respective provider as well as the settings made by CURIAWEB in the respective service may additionally apply.
19. Rights of data subjects
Under the applicable data protection law, you have various rights regarding your personal data.
This may include in particular:
- information about whether and what personal data we process about you;
- Correction of incorrect or incomplete personal data;
- Deletion of personal data, provided there are no permissible grounds for further processing;
- Disclosure or transfer of certain personal data, provided that the legal requirements are met;
- Objection to certain data processing, insofar as a corresponding right exists.
The exercise of these rights may be subject to legal requirements and restrictions.
You can send privacy-related inquiries to hallo(@)curiaweb.ch. To prevent the unauthorized disclosure of personal data, we may require appropriate proof of your identity.
20. Data breaches
Should a data security breach occur, we will take the measures required under the circumstances. Insofar as there is a statutory obligation to report or inform, we will notify the competent authorities or the affected persons in accordance with the statutory requirements.
21. Changes to this Privacy Policy
We may update this privacy statement if our data processing, our services, the providers used, or the legal requirements change.
The current version published on this website shall apply. In the event of material changes, we may also provide notice in an appropriate manner.
22. Contact
For questions regarding data protection or the processing of your personal data, you can contact us:
CURIAWEB GmbH
Commercial Street 34
7000 Chur
Switzerland
Email: hallo(@)curiaweb.ch
Phone: 079 242 20 20